![]() If these minimum requirements are not able to be met, we will not be able to help you remotely, and your computer will need to be brought to your nearest Milwaukee PC store for service. In order to link your computer with ours, we need you to have high speed internet, and your computer has to be in Windows and able to get to webpages. Windows 7 or 8.1) we will help walk you through downloading a program to allow us to remote in to your computer. After confirming that the new Quick Assist app is. On the Settings page, under Specifications, confirm that the version installed is 2.0.x.0. ![]() When the app has been downloaded, search your device for the new Quick Assist, right click the app icon, and then select App settings. If you have a version of Windows older than 10 (i.e. Click Quick Assist in the list, and then click the Get button. If you click on your START menu (the Windows 4 square symbol) and start typing QUICK you will see one called QUICK ASSIST, this is the program Microsoft built in for remote help. If you have Windows 10 or 11, there is software already built into Windows for us to use. ![]() Remote Assistance is billed in 20 minute intervals, and requires a credit card for billing. Once your appointment time is reached, the technician will call you to get started, and help you establish the remote session. The technicians will setup a time that they can look at your machine. Don’t know which store is closest? Click HERE for a list of our stores. To setup a Remote Assistance, first call your local Milwaukee PC store to schedule help. As long as you can get to the Internet and bring up a webpage, we can try and do a remote fix for your machine. Issues like printers not working, some error messages, and even some virus/malware problems can possibly be fixed remotely. Some computer issues don’t require you to take your computer to the store. How does it work? Sometimes we can fix your computer without you bringing it in to your local store. ![]()
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